Want to talk to an expert employment law solicitor?

You'll receive a callback from a specialist within an hour

hmctsTwo young sisters who resigned from their jobs after receiving what they perceived to be unfair and aggressive criticism from their manager have succeeded in their claims for discrimination in the Employment Tribunal.

The two sisters, KO and EO, were successful in their claims for direct age discrimination and direct sex discrimination against their former employer after resigning from their jobs in 2014.

KO and EO, who were 18 and 21 when they resigned from their jobs at a service station, made the following allegations against the business owners, BG and SG:

  • That BG had told KO when she was being recruited that she would need a large uniform
  • That both KO and EO had been “berated aggressively” by SG when SG realised that food had been incorrectly labelled and that out-of-date food was being used, despite the mistakes being the fault of another employee
  • That comments were made to both KO and EO about cleaning being a “woman’s work”
  • That KO had been aggressively criticised after a single sheet of paper came loose in a ring binder
  • That EO was asked by BG after KO had left the business whether anyone else in her family is “fat like her sister”
  • That EO was made to pick up bread off the floor and that this bread was later served to customers
  • That KO was required to serve stale bread to customers
  • That BG and SG had made comments about both KO and EO in front of customers, including comments that “she doesn’t have a clue what she is doing” and “she always forgets to do that”

Both KO and EO also made allegations that their treatment in general by BG and SG during the course of their employment had been unfair, and that they had been treated unequally to other employees. They claimed in particular that they had been subjected to unjustified criticism in front of customers, including the above-listed comments that “she doesn’t have a clue what she is doing” and “she always forgets to do that”.

KO and EO brought claims for direct age and direct sex discrimination, alleging that older employees and/or male employees did not or would not have received the same treatment as them.

The Employment Tribunal found in KO and EO’s favour in their claims for direct age discrimination and direct sex discrimination. The Tribunal held that, for example, the reaction to a loose sheet in a ring binder was disproportionate and would not have been made to an older woman or man (and therefore constituted age and sex discrimination) and that the comments about cleaning being a “woman’s work” were related to KO and EO’s gender and discriminatory.

The Employment Tribunal ordered that BG and SG repay the sisters’ Tribunal fees (which amounted to £2,400). A remedy hearing will be heard at a later date in order to determine how much compensation the two claimants will receive.

Chris Hadrill, a specialist employment solicitor at Redmans, commented on the claim: “Business owners should put in place policies which forbid discriminatory or harassing conduct of employees. If such policies are put in place then the business may avoid liability for a discrimination or harassment claim if one of its employees discriminates against or harasses another person.”

A full transcript of the case can be found at XpertHR

About

Redmans Employment Team deal with employment matters for both employers and employees, including drafting employment contracts and policies, advising employers and employees on compromise agreements, handling day-to-day HR issues, advising on restructures, and handling Employment Tribunal cases for both employers and employees Call 020 3397 3603 to speak to one of the members of our employment team or email us on enquiries@redmans.co.uk. Redmans have offices in Richmond, Chiswick, Hammersmith, Fulham, Kingston, Wimbledon, Ealing, Kings Cross and Marylebone (meetings strictly by appointment only).

Want to talk to an expert employment law solicitor?

You'll receive a callback from a specialist within an hour

Our awards

Request a callback

    Your first name (required)

    Your last name (required)

    Your email (required)

    Your telephone number (required)

    Brief details of your enquiry

    Testimonials

    4.80 Average

    368 Reviews

    Nigel A

    Chris Hadrill is hugely impressive - the right blend of assured calm and savvy professionalism. I've already recommended him to friends and family.

    Posted 5 hours ago

    Matt O

    I was hugely impressed with the ease of being able to work with Redmans Solicitors and their professional approach. Mel was really clear around the process, and costings required and I felt comfortable throughout. I would certainly recommend.

    Posted 6 hours ago

    Bryan G

    Great response, and also happy to assist

    Posted 6 hours ago

    David L

    I was made a settlement offer by my employer to terminate my emplyment early. Redmans helped me understand the offer, and ensured that it was fair for someone in my position. They made a very stressful situation much easier. Excellent service.

    Posted 1 day ago

    Anonymous

    I can highly recommend Redmans. The service was professional and prompt and I would not hesitate to use them again. Thanks

    Posted 6 days ago

    Anonymous

    Overall I am satisfied with the performance from Redmans. The reason I have given 4 stars is that I had quite a lot difficulty in contacting the representative which was initially nominated for me. However, when I contacted Chris instead, he was excellent over the phone and secured a great outcome in short order. I would recommend Redmans Solicitors.

    Posted 1 week ago

    Anonymous

    Chris and Redmans were a great help. Effective and efficient, quick response from my first enquiry and then straightforward and attentive throughout with ultimately a positive outcome. I will use them again and recommend them.

    Posted 1 week ago

    Marie P

    Great service, quick responses, good advice and all in a no nonsense, no jargon manner. Would definitely recommend.

    Posted 1 week ago

    Anonymous

    Rana was amazingly thorough and professional!

    Posted 1 week ago

    Anonymous

    I am extremely happy with the legal advice I was provided with. My case was resolved to the best of my expectations. Thank you very much for your professional help.

    Posted 1 week ago

    Shahzad R

    Chris and his team were excellent. They provided sound advice and consultation that resulted in more cash than was offered. Would definitely recommend.

    Posted 1 week ago

    Sanjay B

    I would like to take this opportunity to thank Mel Chin, for all her support during my settlement process. Where she provided a professional service and was understanding. I would confidently recommend Redmans Solicitors to my friends and family. Thank you and wishing you all a Merry Christmas.

    Posted 4 weeks ago

    Paul O

    Excellent response time and communication during my dealings with Redmans

    Posted 1 month ago

    Gil T

    I don’t normally write reviews, but thought it was time on this occasion. Just wanted to say that I highly recommend Redmans - especially Rana Tandon, who helped me navigate around my employment contract. Rana was meticulous and thorough and all over my needs. Would I use Redmans again ? ..absolutely

    Posted 1 month ago

    Stephanie D

    Very thorough and professional service. I was very nervous about my employment case, as I had never dealt with anything like it before. However, the solicitors who handled my case made sure I understood everything. I was never kept in the dark and Redmans kept me constantly informed about what was going on with my case. I would definitely recommend Redmans Solicitors

    Posted 1 month ago

    Richard S

    Chris and Sacha were great throughout the entire process. Chris was very helpful once the initial discussions with my company began and before we agreed there was a case. Sacha was very responsive, patient and helpful throughout ensuring I felt I had the right information to make the best decision on next steps. A close friend and wife have both used Redmans in the past few years for unfair dismissals and the service continues to be first-class and I would strongly recommend them again. They definitely help reduce the anxiety that comes with uncertainty around new processes and situations. Thank you!

    Posted 1 month ago

    Jianya

    Very nice and patient went through the whole document with me.

    Posted 1 month ago

    Susan L

    Very helpful and led me through the redundancy process.

    Posted 1 month ago

    Jennice

    I was very impressed with the service that I received, and the speed in which it was handled. I would recommend them to a family member

    Posted 1 month ago

    Anonymous

    Good service, but they could have been quicker in their responses to me. I also felt they could have made it clear at one crucial point that what I was proposing - and what I ultimately ended up doing - was counterproductive. (Had they made the rules around TOIL payments clear to me, this wouldn't have happened). Also, the amount I ended up paying was considerably higher than their original estimate. Still, satisfied with the service I received.

    Posted 1 month ago

    Anonymous

    Redmans assisted with a settlement agreement, providing a timely and professional service. Caroline articulates perfectly and was fantastic.

    Posted 1 month ago