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hmctsTwo young sisters who resigned from their jobs after receiving what they perceived to be unfair and aggressive criticism from their manager have succeeded in their claims for discrimination in the Employment Tribunal.

The two sisters, KO and EO, were successful in their claims for direct age discrimination and direct sex discrimination against their former employer after resigning from their jobs in 2014.

KO and EO, who were 18 and 21 when they resigned from their jobs at a service station, made the following allegations against the business owners, BG and SG:

  • That BG had told KO when she was being recruited that she would need a large uniform
  • That both KO and EO had been “berated aggressively” by SG when SG realised that food had been incorrectly labelled and that out-of-date food was being used, despite the mistakes being the fault of another employee
  • That comments were made to both KO and EO about cleaning being a “woman’s work”
  • That KO had been aggressively criticised after a single sheet of paper came loose in a ring binder
  • That EO was asked by BG after KO had left the business whether anyone else in her family is “fat like her sister”
  • That EO was made to pick up bread off the floor and that this bread was later served to customers
  • That KO was required to serve stale bread to customers
  • That BG and SG had made comments about both KO and EO in front of customers, including comments that “she doesn’t have a clue what she is doing” and “she always forgets to do that”

Both KO and EO also made allegations that their treatment in general by BG and SG during the course of their employment had been unfair, and that they had been treated unequally to other employees. They claimed in particular that they had been subjected to unjustified criticism in front of customers, including the above-listed comments that “she doesn’t have a clue what she is doing” and “she always forgets to do that”.

KO and EO brought claims for direct age and direct sex discrimination, alleging that older employees and/or male employees did not or would not have received the same treatment as them.

The Employment Tribunal found in KO and EO’s favour in their claims for direct age discrimination and direct sex discrimination. The Tribunal held that, for example, the reaction to a loose sheet in a ring binder was disproportionate and would not have been made to an older woman or man (and therefore constituted age and sex discrimination) and that the comments about cleaning being a “woman’s work” were related to KO and EO’s gender and discriminatory.

The Employment Tribunal ordered that BG and SG repay the sisters’ Tribunal fees (which amounted to £2,400). A remedy hearing will be heard at a later date in order to determine how much compensation the two claimants will receive.

Chris Hadrill, a specialist employment solicitor at Redmans, commented on the claim: “Business owners should put in place policies which forbid discriminatory or harassing conduct of employees. If such policies are put in place then the business may avoid liability for a discrimination or harassment claim if one of its employees discriminates against or harasses another person.”

A full transcript of the case can be found at XpertHR

About

Redmans Employment Team deal with employment matters for both employers and employees, including drafting employment contracts and policies, advising employers and employees on compromise agreements, handling day-to-day HR issues, advising on restructures, and handling Employment Tribunal cases for both employers and employees Call 020 3397 3603 to speak to one of the members of our employment team or email us on enquiries@redmans.co.uk. Redmans have offices in Richmond, Chiswick, Hammersmith, Fulham, Kingston, Wimbledon, Ealing, Kings Cross and Marylebone (meetings strictly by appointment only).

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Testimonials

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124 Reviews

Brittany

I was very grateful for Redmans to treat my case with respect and discretion. At the time, I was very new to London and it was meaningful to have someone on my side and win the case for me. Without any doubt, I would definitely recommend Redmans Solicitors to anyone who is in need of it.

Posted 7 months ago

Jake L

Chris is very professional and calm. Very attentive and patient, been a positive experience having Chris represent me, and would recommend him.

Posted 8 months ago

Anonymous

Excellent service. It was a pleasure to work with Chris H, who is brilliant at what he does and very efficient. Their Senior Associate Rana T. is also very knowledgeable and resolves any queries speedily and efficiently. My issue could unfortunately not be resolved, but that was due to my employer and not the firm. Redmans however did all they could. I would definitely recommend them.

Posted 8 months ago

Anonymous

Very pleasant and quick to deal with. Mnay thanks.

Posted 8 months ago

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Easy to get hold of. Quick.

Posted 8 months ago

Owen J

Very helpful, efficient service.

Posted 9 months ago

Anonymous

I am very lucky that I worked with Mr. Chris Hadrill and he managed my case very progressively with an analytical approach and trustfully. Of course with a very positive result. I strongly recommend Mr. Hadrill to any one seeking for a successful result from a highly qualified solicitor.

Posted 9 months ago

Kulbir S

Amazing, quick friendly service from Chris from the start and Caroline. They made me feel at ease during a difficult time, they understood and advised accordingly and I am really happy with the outcome of my case. Will always advise anyone who needs legal advice to contact Redmans, I’m so glad that I did and can confidently say I don’t think any other firm could have handled my case any better. Well done guys, wish you all the best and please keep doing what your doing, simply the best!

Posted 9 months ago

Mark A

Excellent service - rapid and “to the point” advice given to ensure meeting the target time frame

Posted 9 months ago

Anonymous

Chris Hadrill kept me sane during the negotiations with my employer. He was courteous professional and he cared about doing the best he could for me. I will use Redmans again if ever I need an employment solicitor. Excellent service.

Posted 9 months ago

Muhammad Z

Awesome services. Professionals at their best .

Posted 9 months ago

Anonymous

Thanks for the advice and for negotiating a good outcome. Good to have the support at a very stressful time

Posted 9 months ago

Chloe F

My solicitor at Redmans was very helpful and efficient. Really pleased with the smooth service.

Posted 9 months ago

Anonymous

Chris was absolutely excellent. Clear and concise, offering sound advice.

Posted 9 months ago

Tim O

Experienced and competent advisors

Posted 9 months ago

Rachel A

Quick and expert assistance. I would highly recommend Chris for any of your legal needs.

Posted 9 months ago

Joe S

I was very happy with the service provided by Chris and the team at Redmans Solicitors. I felt very comfortable discussing all matters with Chris and am very grateful for all the help and guidance I was given throughout the whole process. I would definitely recommend Redmans Solicitors to friends and family!

Posted 9 months ago

Anonymous

I had a very good experience working with Chris Hadrill during a difficult and emotional time. This held true from the moment I spoke to him on the phone, to the end of the process. Overall, he was attentive, professional and highly supportive. He provided sound advice and clarity. It was the reviews that led me to Redmans! I was very happy to know they were all true. I highly recommend working with Redmans Solicitors. Thank-you to the entire team!

Posted 9 months ago

Anonymous

Good service

Posted 9 months ago

Anonymous

Excellent professional service. Highly recommend.

Posted 10 months ago

Rob O

Very prompt response and I could not fault the service. My solicitor listened carefully to the details of my case and I felt very confident in the advice I was offered. All emails and work done on my behalf with my former employer was of the highest standard and Redmans helped take a lot of the stress out of the situation for me.

Posted 10 months ago