Want to talk to an expert employment law solicitor?

You'll receive a callback from a specialist within an hour

MoJA sales representative nicknamed “Gramps” by a younger colleague has won a claim for age discrimination in the Employment Tribunal.

Mr Alan Dove, 61, won £63,391 after an Employment Tribunal found that he had been unfairly dismissed by his former employer and that he had been subjected to direct age discrimination after he had been described as “long in the tooth” by clients and nicknamed “gramps” by a younger colleague.

Mr Dove commenced employment as a salesperson for Brown & Newirth Limited (a jewellry manufacturer) in 1990. There were no issues with his performance until 2010. when there was a team restructure. The reorganisation included the appointment of a new head of sales and director of sales, both of whom were considerably younger than Mr Dove. After the restructure the head of sales started to refer to Mr Dove as “Gramps” and continued to do so for a number of years, in which time period Mr Dove did not complain.

In late 2013 Mr Dove was invited to a meeting to discuss concerns relating to his performance and relationships with a number of clients, and a number of other meetings were held in 2014. However, Mr Dove was not made aware of any specific concerns raised by clients regarding his performance.

In early 2015 Mr Dove was informed at a meeting that five of his clients were transferring to the head of sales and it was suggested to Mr Dove that this transfer was taking place as the clients no longer wished to work with Mr Dove. There was nothing in writing from these clients regarding any concerns that they had but the head of sales and sales director later gave evidence that these clients had described Mr Dove as “old fashioned” and “long in the tooth”, and stated that they found his “traditional” approach was not commensurate with their business needs. Mr Dove was also told at this meeting that the actions of the business were “not personal” and that there was a risk that his employment may be terminated if alternative work could not be found for her. Mr Dove’s employment was in fact terminated on 1 April 2015 and his appeal against his dismissal was unsuccessful.

After his dismissal Mr Dove brought claims in the Employment Tribunal for direct age discrimination and unfair dismissal.

The Employment Tribunal found that the transferring of Mr Dove’s workload to a person substantially younger than him and his subsequent dismissal did, in the absence of an alternative explanation, constitute less favourable treatment because of his age. The Tribunal did accept that the views that Mr Dove was “long in the tooth” and “old fashioned” were the views of customers and not of the employer but, however, the Tribunal held that the views of the customers should have been challenged more vigorously by the employer; instead, it appeared that the employer had simply accepted those views.

The Employment Tribunal held that Mr Dove had been subjected to direct age discrimination and unfair dismissal, and awarded Mr Dove £63,391 as compensation for loss of earnings and injury to feelings.

Chris Hadrill, a specialist solicitor at Redmans, commented on the case: “Businesses should be careful to avoid a perception that they are discriminating against employees on any grounds as, should the Tribunal find the employer liable for those claims, this could lead to a potentially significant award of compensation being made against the business.”


Redmans Employment Team deal with employment matters for both employers and employees, including drafting employment contracts and policies, advising employers and employees on compromise agreements, handling day-to-day HR issues, advising on restructures, and handling Employment Tribunal cases for both employers and employees Call 020 3397 3603 to speak to one of the members of our employment team or email us on enquiries@redmans.co.uk. Redmans have offices in Richmond, Chiswick, Hammersmith, Fulham, Kingston, Wimbledon, Ealing, Kings Cross and Marylebone (meetings strictly by appointment only).

Want to talk to an expert employment law solicitor?

You'll receive a callback from a specialist within an hour

Share →

Our awards

Request a callback

Your first name (required)

Your last name (required)

Your email (required)

Your telephone number (required)

Brief details of your enquiry

Contact us

Please feel free to discuss your own position and concerns. Contact your nearest office on:

T: 020 3397 3603
E: enquiries@redmans.co.uk
W: www.redmans.co.uk


4.76 Average

199 Reviews

Paul T

Excellent, quick and informative. Chris was a real star and gave me confidence during the uncertainty if a redundancy settlement.

Posted 6 hours ago

Marina E

Felt in very capable hands was listened to and given excellent advice. Would not hesitate to recomend and use again if needed.

Posted 7 hours ago

Rosa B

Fabulous service all round.

Posted 1 week ago


Redmans were quick to respond to my enquiry and dealt with my case professionally and personably. I received sound advice and was put at ease by Chris Hadrill, Partner.

Posted 1 week ago

Alkhas K

Excellent service.

Posted 2 weeks ago

Mathias G

Contacted them regarding my end of employment agreement. Chris Hadrill dealt with it and was done and handed back to employer same day more than happy with there service.

Posted 1 month ago

Mark W

Most professional from start to finish offering very a personal service. Most impressive and quick when dealing with the matters in hand.

Posted 2 months ago


Posted 2 months ago


I am very glad I came across Redmans Solicitors. Fantastic service!

Posted 2 months ago


Fantastic communication, always happy to answer queries, highly recommended.

Posted 2 months ago

Wavenie B

They were very straight to the point, friendly and understanding people. I felt they had my best interest. They were easy to get hold of, replies were almost instant. 5/5 for customer service

Posted 2 months ago

Christina P

Caroline was fantastic to work with - extremely knowledgeable, supportive, thorough and honest. I definitely recommend Redmans!

Posted 2 months ago


Very well done and fast support. Professional and reliable. Highly recommended!

Posted 2 months ago

Helene L

They were very knowledgable in the respected area in terms of change in law/regulations that is crucial for the clients who are seeking for legal arvice.

Posted 2 months ago

Sara R

Very helpful and wonderful advice

Posted 2 months ago

Marie D

very good service all digitalised

Posted 2 months ago

Philip H

Chris Hadrill handled my case with great accuracy and efficiency. Basically made it feel like a process without hassle. Doesn't try to expand the case just for greater fees. I value his professional advice highly.

Posted 2 months ago

Michael W

Professional, responsive and supportive - excellent service!

Posted 2 months ago


I was really happy with the service provided. I had to chase a couple of time but despite that, my matter was dealt with in a timely manor. I would use again in the future

Posted 2 months ago

Lee M

Superb service and always available

Posted 2 months ago

Jonathan S

I was very grateful for the support I received from Redmans during a very difficult period. Rana Tandon really got under the skin of my issue and understood what was important to me, steering me carefully and sensibly to an outcome I was very happy with. I would recommend Redmans to anyone else without any reservations whatsoever.

Posted 2 months ago