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Mediation services

Mediation is a way of resolving issues directly with the help of a mediator, avoiding the parties to a dispute being forced to resort to litigation.

Our mediators are also specialist employment lawyers and so have a specialised knowledge of the issues involved. Mediation is a private, confidential, and entirely voluntary process which involves a series of meetings between the employee, the employer, and a mediator where, together, the employee and the employer try to reach an agreement.  If an agreement is reached it can, potentially, be made binding via a court order, which is something your solicitors would deal with.

Our team of specialist employment solicitors includes an experienced and accredited employment mediator, Caroline Lewis, allowing you to choose an experienced and accredited mediator.  We are able to provide substantive mediation (in relation to disputes in the workplace) and we also undertake MIAMs (Mediation Information and Assessment Meetings).

Frequently asked questions

  • What type of issues can be mediated?
  • Who is the mediator?
  • Can I be forced to mediate?
  • Will we have to be in the same room?
  • Can my solicitor be present?
  • Can other advisers be present, e.g. my accountant?
  • How long does it take?
  • What form does the “agreement” take and will it be legally binding?
  • What happens if we’re unable to reach an agreement?
  • How much will it cost?

What type of issues can be mediated?

In short, any issue can be mediated where there is a desire to reach agreement and avoid litigation.  Mediation can relate to inhouse work relationships and [MORE DETAILS]

Who is the mediator?

Our mediators are also specialist employment lawyers although their role, as a mediator, is not to give legal advice but to guide you through the process and assist you in reaching an agreement.  As lawyers we have the benefit of understanding the issues involved and a wealth of experience.  The mediator is instructed by both parties to be impartial and to facilitate the discussion.  Our role is to help you to reach an agreement rather than to advise.  From our experience, mediation tends to work best where each party has taken independent legal advice prior to or during the mediation process but you are under no obligation to instruct solicitors unless you wish to.

Can I be forced to mediate?

No – mediation is a voluntary process and both parties have to agree to attend.  The regulations relating to MIAMs (Mediation Information and Assessment Meetings) mean that in some circumstances you may be obliged to attend a MIAM meeting (either on your own or with your former partner) before you issue a court application.  This is something which we or your solicitors can assist with.  If you attend a MIAM on your own it will likely take approximately 45 minutes.  If you attend together it may take a little longer.  Ultimately, however, you cannot be compelled to mediate with your former partner.  The purpose of a MIAM is to give you information regarding the non-court processes such as mediation and to make an assessment as to whether or not your case would be appropriate for mediation if mediation was something you wanted to explore.

Will we have to be in the same room?

Not necessarily, but our experience shows that mediation works best where you establish a dialogue and are able to discuss the issues directly in a controlled and comfortable environment.  We do everything we can to ensure that the venue is safe, comfortable and the environment non-judgmental.  In most cases, we meet with each of you separately before commencing a meeting together.  In summary the process can be tailored to your needs and what works best for you as a couple. 

Can my solicitor be present?

Yes – solicitors can be present in mediation although this is not usual.   Even if legal advisers are not present, most clients tell us that it is helpful to take legal advice before and between sessions rather than during the mediation itself. If this is something that is of interest we can discuss this with you and your solicitors.

Can other advisers be present, e.g. my accountant?

Yes – if you both agree.  Sometimes this can be helpful if there is a particular issue to be discussed and explored.  Depending on the issues involved a pension expert, independent financial advisor or accountant could be involved in one or more of the mediation sessions.  It really is a question of what works for you and what is relevant. 

How long does it take?

Each individual mediation session tends to take 1.5 to 2 hours, but we will be guided by you.  Overall, much will depend on the complexity of the issues involved and how readily an agreement is reached.  Some clients resolve matters in a single session whereas most can take a number of sessions to deal with the matters at hand.

What form does the “agreement” take and will it be legally binding?

Any agreement discussed is not binding upon you as it is subject to both of you having independent legal advice. If a proposed agreement is reached the mediator will prepare documentation which sets out the proposed terms of the agreement and provides a clear understanding and record of what has been agreed between you. Should you wish, this can be passed to your solicitor, who can then draft any relevant Court Order or agreement, based on that documentation. If an agreement is made into a Court Order and approved by a Judge, it will at that point become legally binding.  

What happens if we’re unable to reach an agreement?

In our experience, the vast majority of people are able to reach an agreement. However, if you are unable to reach an agreement in mediation, you are still able to negotiate directly or via your solicitors and ultimately, you can make an application to the courts or via a privately chosen arbitrator.

How much will it cost?

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Call Redmans today to discuss your employment law matter

Call Redmans on 020 3397 3603 or email us at enquiries@redmans.co.uk to discuss your employment law matter.

Alternatively, you can call Chris Hadrill, the partner responsible for the employment department, on 020 3397 3601 or email him at chadrill@redmans.co.uk.

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    Testimonials

    4.81 Average

    314 Reviews

    Anonymous

    I'd highly recommend Redmans Solicitors. Mel was very helpful and assisted me throughout my case.

    Posted 1 day ago

    Anonymous

    Sacha was very thorough and very helpful, with great advice on when to act and when to wait on my case.

    Posted 4 days ago

    Anonymous

    I have been very pleased with the support I got from Redmans Solicitors on my case with my employer. Caroline has always helped me to put things in perspective and showed me different scenarios ultimately to help me taking the right decision. She was very professional and always available when I needed, and at the same time also emphatic which I found also really important to establish a strong relationship. Will definitely recommend!

    Posted 6 days ago

    Anonymous

    Prompt and efficient response to my enquiries. Excellent negotiating skills with my employer which considerably improved the terms of my settlement agreement.

    Posted 6 days ago

    Anonymous

    Very quick and professional service , Rana was very helpful

    Posted 1 week ago

    James G

    Very professional, knowledgeable and kept me informed at every stage of my case. I would highly recommend Redmans.

    Posted 1 week ago

    Pravina P

    Chris was really good and help solve my issues with current company. I would recommend him to anyone.

    Posted 2 weeks ago

    Paul L

    Sacha was extremely helpful in my matter. I would not hesitate you use Sacha or Redmonds again. Everyone was very helpful.

    Posted 2 weeks ago

    Monique N

    I had Mel Chin helping me with a settlement and she was very professional and reliable throughout my case. Mel provided me with a good understanding of what was happening and gave suggestions on routes I could take. My case was resolved and closed promptly although the opposing side were very difficult to deal with. A very big thank you to Mel and Chris.

    Posted 2 weeks ago

    Jackie C

    My first ever experience needing the services of a solicitor; cannot speak highly enough of Mel and Chris’s personable, reassuring and straight to the point advice in dealing with my settlement agreement. They put me at ease during an extremely stressful time. I am equally as happy with the outcome, as l am their professional services.

    Posted 3 weeks ago

    ""

    Really happy with the service. All very efficient. Mel rattled through things very fast, however was great whenever I needed to stop and ask a question! Would definitely return to Redmans if I ever needed Legal advice.

    Posted 3 weeks ago

    Peter F

    Very helpful and clear advice, would highly recommend.

    Posted 4 weeks ago

    William A

    Second time I have had to use Redmans. They did not disappoint. They are fast , efficient and friendly. I have already recommended them to friends and colleagues. I hope I dont have to use them again but if I have to , they are the solicitors for me.

    Posted 4 weeks ago

    Fleeta C

    Great service with tantastic communications. The solicitor responsible is extremely knowledgeable and was responsible for bringing a timely and desired solution.

    Posted 4 weeks ago

    Veronica M

    Extremely helpful, starting from a request for advice at very short notice, to dedicating time for me to understand and review all documents thoroughly.

    Posted 4 weeks ago

    Sophie R

    Very efficient and professional service. Chris was very empathetic, knowledgeable and personable. Highly recommended.

    Posted 1 month ago

    Melanie M

    Very happy with the detailed advice provided from Redmans. They also helped me to secure a higher settlement than originally offered by my employer and were extremely diligent. I first spoke with Chris at relatively short notice and then Sacha dealt with my case. Would definitely recommend and use again in the future if needed.

    Posted 1 month ago

    Anonymous

    Redmans helped me with a work related issue, which was resolved quickly and professionally. I would definitely recommend this company.

    Posted 1 month ago

    James F

    Great people, really friendly and professional helped with everything that I needed.

    Posted 1 month ago

    Anusha S

    My case was handled by Sacha who was very thorough and helped me to achieve a good outcome with my employer. Sacha was very personal, professional and helped me during quite a stressful time, so I am hugely grateful to her and to Redmans. This was my first time engaging with a law firm so I wasn't sure what to expect but I can definitely say that it was a good experience overall and I ended up better off due to having the help of an experienced and proactive solicitor on my side.

    Posted 1 month ago

    Diane P

    So grateful that I contacted Redmans to deal with my Redundancy Agreement. Everything from the initial call to the completion of the matter was professional, efficient and effective. I was listened to, had everything explained simply and kept informed of every step. I received super advice and the costs were very competitive. I would highly recommend them to anyone seeking similar help. First class service - thank you

    Posted 1 month ago