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Mediation services

Mediation is a way of resolving issues directly with the help of a mediator, avoiding the parties to a dispute being forced to resort to litigation.

Our mediators are also specialist employment lawyers and so have a specialised knowledge of the issues involved. Mediation is a private, confidential, and entirely voluntary process which involves a series of meetings between the employee, the employer, and a mediator where, together, the employee and the employer try to reach an agreement.  If an agreement is reached it can, potentially, be made binding via a court order, which is something your solicitors would deal with.

Our team of specialist employment solicitors includes an experienced and accredited employment mediator, Caroline Lewis, allowing you to choose an experienced and accredited mediator.  We are able to provide substantive mediation (in relation to disputes in the workplace) and we also undertake MIAMs (Mediation Information and Assessment Meetings).

Frequently asked questions

  • What type of issues can be mediated?
  • Who is the mediator?
  • Can I be forced to mediate?
  • Will we have to be in the same room?
  • Can my solicitor be present?
  • Can other advisers be present, e.g. my accountant?
  • How long does it take?
  • What form does the “agreement” take and will it be legally binding?
  • What happens if we’re unable to reach an agreement?
  • How much will it cost?

What type of issues can be mediated?

In short, any issue can be mediated where there is a desire to reach agreement and avoid litigation.  Mediation can relate to inhouse work relationships and [MORE DETAILS]

Who is the mediator?

Our mediators are also specialist employment lawyers although their role, as a mediator, is not to give legal advice but to guide you through the process and assist you in reaching an agreement.  As lawyers we have the benefit of understanding the issues involved and a wealth of experience.  The mediator is instructed by both parties to be impartial and to facilitate the discussion.  Our role is to help you to reach an agreement rather than to advise.  From our experience, mediation tends to work best where each party has taken independent legal advice prior to or during the mediation process but you are under no obligation to instruct solicitors unless you wish to.

Can I be forced to mediate?

No – mediation is a voluntary process and both parties have to agree to attend.  The regulations relating to MIAMs (Mediation Information and Assessment Meetings) mean that in some circumstances you may be obliged to attend a MIAM meeting (either on your own or with your former partner) before you issue a court application.  This is something which we or your solicitors can assist with.  If you attend a MIAM on your own it will likely take approximately 45 minutes.  If you attend together it may take a little longer.  Ultimately, however, you cannot be compelled to mediate with your former partner.  The purpose of a MIAM is to give you information regarding the non-court processes such as mediation and to make an assessment as to whether or not your case would be appropriate for mediation if mediation was something you wanted to explore.

Will we have to be in the same room?

Not necessarily, but our experience shows that mediation works best where you establish a dialogue and are able to discuss the issues directly in a controlled and comfortable environment.  We do everything we can to ensure that the venue is safe, comfortable and the environment non-judgmental.  In most cases, we meet with each of you separately before commencing a meeting together.  In summary the process can be tailored to your needs and what works best for you as a couple. 

Can my solicitor be present?

Yes – solicitors can be present in mediation although this is not usual.   Even if legal advisers are not present, most clients tell us that it is helpful to take legal advice before and between sessions rather than during the mediation itself. If this is something that is of interest we can discuss this with you and your solicitors.

Can other advisers be present, e.g. my accountant?

Yes – if you both agree.  Sometimes this can be helpful if there is a particular issue to be discussed and explored.  Depending on the issues involved a pension expert, independent financial advisor or accountant could be involved in one or more of the mediation sessions.  It really is a question of what works for you and what is relevant. 

How long does it take?

Each individual mediation session tends to take 1.5 to 2 hours, but we will be guided by you.  Overall, much will depend on the complexity of the issues involved and how readily an agreement is reached.  Some clients resolve matters in a single session whereas most can take a number of sessions to deal with the matters at hand.

What form does the “agreement” take and will it be legally binding?

Any agreement discussed is not binding upon you as it is subject to both of you having independent legal advice. If a proposed agreement is reached the mediator will prepare documentation which sets out the proposed terms of the agreement and provides a clear understanding and record of what has been agreed between you. Should you wish, this can be passed to your solicitor, who can then draft any relevant Court Order or agreement, based on that documentation. If an agreement is made into a Court Order and approved by a Judge, it will at that point become legally binding.  

What happens if we’re unable to reach an agreement?

In our experience, the vast majority of people are able to reach an agreement. However, if you are unable to reach an agreement in mediation, you are still able to negotiate directly or via your solicitors and ultimately, you can make an application to the courts or via a privately chosen arbitrator.

How much will it cost?

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Call Redmans today to discuss your employment law matter

Call Redmans on 020 3397 3603 or email us at enquiries@redmans.co.uk to discuss your employment law matter.

Alternatively, you can call Chris Hadrill, the partner responsible for the employment department, on 020 3397 3601 or email him at chadrill@redmans.co.uk.

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Please feel free to discuss your own position and concerns. Contact your nearest office on:

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Testimonials

4.76 Average

164 Reviews

Samantha K

Absolutely brilliant thank you. Caroline Lewis is a legend

Posted 2 weeks ago

Anonymous

The legal advice was clear and helpful.

Posted 2 weeks ago

Davinder P

Good Service

Posted 2 weeks ago

Adrian V

I was using Redmans services for a Settlement Agreement. Very quick and professional service. The outcome was favourable and I was very pleased with the amendments and results. Pretty glad to recommend them for any type of legal advice.

Posted 2 weeks ago

Anonymous

Very responsive, efficient, clear and supportive. Thank you! Highly recommend.

Posted 3 weeks ago

Tiago S

Chris was always prompt to help me with legal matters that are beyond my comprehension and very helpful leasing with my former employer. I would recommend Redmans Solicitors to everyone who needs help.

Posted 3 weeks ago

Anonymous

Fast and professional advice tailored to what was needed. Thanks for your help Chris Hadrill and team.

Posted 3 weeks ago

Peter S

Really pleased with the outcome and the advice I had from Chris and Sacha.

Posted 3 weeks ago

Harika A

Redmans solicitor's helped me with my settlement agreement, Chris has been very helpful throughout the process.He was very prompt in his responses and made my settlement look simple.Special thanks to Caroline for her efficient communication, thorough explaination of contract terminology and negotiations.I highly reccommend Redmans solicitors for anyone seeking employment related legal help.

Posted 4 weeks ago

Anonymous

Good and quick service

Posted 4 weeks ago

Ricky D

Very satisfying to be assured of such attention and professionalism.

Posted 4 weeks ago

Anonymous

Excellent service - thankyou

Posted 4 weeks ago

Anonymous

Efficient, timely and friendly support and advice

Posted 4 weeks ago

Ahmed S

They are always on hand when you need them and provide support even when its not necessary.

Posted 4 weeks ago

Nemen S

Wonderful experience.Chris was very responsive and provided an excellent service. A real professional who I would recommend to anyone

Posted 4 weeks ago

Anonymous

Their guidance was clear and they provided me with all the information I required. Friendly yet professional

Posted 4 weeks ago

Anonymous

Chris @ Redmans assisted me with an employment issue. Firstly, he was very proactive in coming back to my initial enquiry and then helped to clearly lay out the options that I had in relation to my position. He then assisted with the preparation of my case, which led to a very satisfactory outcome. I would highly recommend the quality of service & professionalism offered by Redmans Solicitors.

Posted 4 weeks ago

Anonymous

Great service

Posted 4 weeks ago

Anonymous

Chris was very effective and decisive in dealing with my matter. I felt guided, and the pressure to make decisions was taken off my shoulders; he knew what needed to be done and I was happy to follow his advice. The result of the legal dispute was a great success for me. He is also kind and personable. The only thing that I would say it could be improved, is the accuracy of cost estimation at the beginning: not many activites, that could not have been forseen had to take place, but costs went up more than double in the end. Overall very good and trustworthy. I would definately recommend and use Redmans services again.

Posted 4 weeks ago

Liz P

An excellent professional service was provided by Chris Hadrill and Mel Chin. Efficient and trustworthy - would highly recommend this company.

Posted 1 month ago

Anonymous

Redmans Solicitors were great. They were able to advice me quickly and efficiently! I would recommend them, as a good solicitors to use.

Posted 1 month ago