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Mediation services

Mediation is a way of resolving issues directly with the help of a mediator, avoiding the parties to a dispute being forced to resort to litigation.

Our mediators are also specialist employment lawyers and so have a specialised knowledge of the issues involved. Mediation is a private, confidential, and entirely voluntary process which involves a series of meetings between the employee, the employer, and a mediator where, together, the employee and the employer try to reach an agreement.  If an agreement is reached it can, potentially, be made binding via a court order, which is something your solicitors would deal with.

Our team of specialist employment solicitors includes an experienced and accredited employment mediator, Caroline Lewis, allowing you to choose an experienced and accredited mediator.  We are able to provide substantive mediation (in relation to disputes in the workplace) and we also undertake MIAMs (Mediation Information and Assessment Meetings).

Frequently asked questions

  • What type of issues can be mediated?
  • Who is the mediator?
  • Can I be forced to mediate?
  • Will we have to be in the same room?
  • Can my solicitor be present?
  • Can other advisers be present, e.g. my accountant?
  • How long does it take?
  • What form does the “agreement” take and will it be legally binding?
  • What happens if we’re unable to reach an agreement?
  • How much will it cost?

What type of issues can be mediated?

In short, any issue can be mediated where there is a desire to reach agreement and avoid litigation.  Mediation can relate to inhouse work relationships and [MORE DETAILS]

Who is the mediator?

Our mediators are also specialist employment lawyers although their role, as a mediator, is not to give legal advice but to guide you through the process and assist you in reaching an agreement.  As lawyers we have the benefit of understanding the issues involved and a wealth of experience.  The mediator is instructed by both parties to be impartial and to facilitate the discussion.  Our role is to help you to reach an agreement rather than to advise.  From our experience, mediation tends to work best where each party has taken independent legal advice prior to or during the mediation process but you are under no obligation to instruct solicitors unless you wish to.

Can I be forced to mediate?

No – mediation is a voluntary process and both parties have to agree to attend.  The regulations relating to MIAMs (Mediation Information and Assessment Meetings) mean that in some circumstances you may be obliged to attend a MIAM meeting (either on your own or with your former partner) before you issue a court application.  This is something which we or your solicitors can assist with.  If you attend a MIAM on your own it will likely take approximately 45 minutes.  If you attend together it may take a little longer.  Ultimately, however, you cannot be compelled to mediate with your former partner.  The purpose of a MIAM is to give you information regarding the non-court processes such as mediation and to make an assessment as to whether or not your case would be appropriate for mediation if mediation was something you wanted to explore.

Will we have to be in the same room?

Not necessarily, but our experience shows that mediation works best where you establish a dialogue and are able to discuss the issues directly in a controlled and comfortable environment.  We do everything we can to ensure that the venue is safe, comfortable and the environment non-judgmental.  In most cases, we meet with each of you separately before commencing a meeting together.  In summary the process can be tailored to your needs and what works best for you as a couple. 

Can my solicitor be present?

Yes – solicitors can be present in mediation although this is not usual.   Even if legal advisers are not present, most clients tell us that it is helpful to take legal advice before and between sessions rather than during the mediation itself. If this is something that is of interest we can discuss this with you and your solicitors.

Can other advisers be present, e.g. my accountant?

Yes – if you both agree.  Sometimes this can be helpful if there is a particular issue to be discussed and explored.  Depending on the issues involved a pension expert, independent financial advisor or accountant could be involved in one or more of the mediation sessions.  It really is a question of what works for you and what is relevant. 

How long does it take?

Each individual mediation session tends to take 1.5 to 2 hours, but we will be guided by you.  Overall, much will depend on the complexity of the issues involved and how readily an agreement is reached.  Some clients resolve matters in a single session whereas most can take a number of sessions to deal with the matters at hand.

What form does the “agreement” take and will it be legally binding?

Any agreement discussed is not binding upon you as it is subject to both of you having independent legal advice. If a proposed agreement is reached the mediator will prepare documentation which sets out the proposed terms of the agreement and provides a clear understanding and record of what has been agreed between you. Should you wish, this can be passed to your solicitor, who can then draft any relevant Court Order or agreement, based on that documentation. If an agreement is made into a Court Order and approved by a Judge, it will at that point become legally binding.  

What happens if we’re unable to reach an agreement?

In our experience, the vast majority of people are able to reach an agreement. However, if you are unable to reach an agreement in mediation, you are still able to negotiate directly or via your solicitors and ultimately, you can make an application to the courts or via a privately chosen arbitrator.

How much will it cost?

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Call Redmans today to discuss your employment law matter

Call Redmans on 020 3397 3603 or email us at enquiries@redmans.co.uk to discuss your employment law matter.

Alternatively, you can call Chris Hadrill, the partner responsible for the employment department, on 020 3397 3601 or email him at chadrill@redmans.co.uk.

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    Please feel free to discuss your own position and concerns. Contact your nearest office on:

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    Testimonials

    4.76 Average

    235 Reviews

    Paul O

    Chris & Rana guided me through a redundancy discussion. Prompt & patient assistance with the documents & meetings. Clear advice & fast responses regarding negotiations. Would definitely recommend & would use again without hesitation.

    Posted 1 month ago

    Anonymous

    Outstanding, efficient service. Thank you so much!

    Posted 1 month ago

    Jaswant S

    Very very happy with the good service I got Thank you so much for your help

    Posted 1 month ago

    Anonymous

    Mel and Chris were fantastic and supportive throughout! 1000% recommend.

    Posted 1 month ago

    Emma D

    Good responsive service

    Posted 1 month ago

    Mike T

    Good efficient service.

    Posted 1 month ago

    Brenda G

    Very professional and helpful

    Posted 1 month ago

    Charles A

    Chris Hadrill was recommended to me when I found myself in need of a solicitor at very short notice. He contacted me almost immediately to arrange a call. Chris handled my case in a professional and timely manner and kept me notified throughout. Chris inspired confidence and made me feel I was being cared for. If ever I'm in need of legal representation, I would not hesitate to contact Chris. And will gladly recommend him to family and friends.

    Posted 1 month ago

    Rosalind R

    I was very happy with the service that I received from Redmans Solicitors. They were able to advise me accordingly with regards to my employment matter and stay within the agreed costing.

    Posted 1 month ago

    Karl B

    Caroline and Chris were so helpful and friendly. Couldn't of asked for a better service.

    Posted 1 month ago

    Dimitrios P

    Excellent, professional service, in time and within the expected value.

    Posted 1 month ago

    Barbara K

    Everything quickly and fairly. Very professional. Thank you.

    Posted 1 month ago

    Sabrina J

    I received a efficient professional service during the whole process of liasing between myself and my former employer to getting all forms signed and receiving my redundancy payment in full in the summer of this year.

    Posted 1 month ago

    Anonymous

    I received legal advice on a redundancy settlement agreement from Redmans Solicitors and was very impressed by the quality of their service. Chris Hadrill is highly experienced in settlement matters and was especially understanding of the particulars of my case, going out of his way to ensure that it was resolved quickly and with the utmost professionalism. I have no hesitation in recommending Redmans to anyone in need of employment advice and settlement resolution.

    Posted 1 month ago

    Anonymous

    Excellent service, with full explanations of everything needed. Both Chris and Mel answered all emails very promptly and were personable and efficient.

    Posted 1 month ago

    Anonymous

    I would like to thank Chris Hadrill, in particular who handled my case, for all his hard work, expertise and dedication. He listened with empathy and offered suitable advice, which made me feel valued and confident through a difficult time. I would highly recommend Chris and the team at Redmans Solicitors. Thank you.

    Posted 1 month ago

    Yann G

    Yann Guezennec / Chris Hadrill - Thanks for the detailed, informed and professional advice for my settlement. When comprise is the rule I felt we could have been maybe a bit more aggressive from the start. However an acceptable outcome considering the situation. Thank you

    Posted 1 month ago

    Valentina D

    Great service from Mel, she was very good at explaining every part of the settlement agreement and very efficient dealing with the HR team. Very professional team, I would definitely use them again in future if the opportunity came up.

    Posted 1 month ago

    Olaf S

    I was very happy with the service that I have received. Thank You Regards

    Posted 1 month ago

    Rebecca A

    I had a wonderful solicitor called Caroline who was so helpful and gave me all the information I need and explained everything in detail so I was crystal clear. Would highly recommend if you are in need of a solicitor!

    Posted 2 months ago

    Gareth J

    Very efficient, helpful and pragmatic support from Caroline. Happy to work with my requirements / suggestions but also made some very good points which helped to achieve a higher settlement amount. Would highly recommend Caroline and Chris.

    Posted 2 months ago