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Mediation services

Mediation is a way of resolving issues directly with the help of a mediator, avoiding the parties to a dispute being forced to resort to litigation.

Our mediators are also specialist employment lawyers and so have a specialised knowledge of the issues involved. Mediation is a private, confidential, and entirely voluntary process which involves a series of meetings between the employee, the employer, and a mediator where, together, the employee and the employer try to reach an agreement.  If an agreement is reached it can, potentially, be made binding via a court order, which is something your solicitors would deal with.

Our team of specialist employment solicitors includes an experienced and accredited employment mediator, Caroline Lewis, allowing you to choose an experienced and accredited mediator.  We are able to provide substantive mediation (in relation to disputes in the workplace) and we also undertake MIAMs (Mediation Information and Assessment Meetings).

Frequently asked questions

  • What type of issues can be mediated?
  • Who is the mediator?
  • Can I be forced to mediate?
  • Will we have to be in the same room?
  • Can my solicitor be present?
  • Can other advisers be present, e.g. my accountant?
  • How long does it take?
  • What form does the “agreement” take and will it be legally binding?
  • What happens if we’re unable to reach an agreement?
  • How much will it cost?

What type of issues can be mediated?

In short, any issue can be mediated where there is a desire to reach agreement and avoid litigation.  Mediation can relate to inhouse work relationships and [MORE DETAILS]

Who is the mediator?

Our mediators are also specialist employment lawyers although their role, as a mediator, is not to give legal advice but to guide you through the process and assist you in reaching an agreement.  As lawyers we have the benefit of understanding the issues involved and a wealth of experience.  The mediator is instructed by both parties to be impartial and to facilitate the discussion.  Our role is to help you to reach an agreement rather than to advise.  From our experience, mediation tends to work best where each party has taken independent legal advice prior to or during the mediation process but you are under no obligation to instruct solicitors unless you wish to.

Can I be forced to mediate?

No – mediation is a voluntary process and both parties have to agree to attend.  The regulations relating to MIAMs (Mediation Information and Assessment Meetings) mean that in some circumstances you may be obliged to attend a MIAM meeting (either on your own or with your former partner) before you issue a court application.  This is something which we or your solicitors can assist with.  If you attend a MIAM on your own it will likely take approximately 45 minutes.  If you attend together it may take a little longer.  Ultimately, however, you cannot be compelled to mediate with your former partner.  The purpose of a MIAM is to give you information regarding the non-court processes such as mediation and to make an assessment as to whether or not your case would be appropriate for mediation if mediation was something you wanted to explore.

Will we have to be in the same room?

Not necessarily, but our experience shows that mediation works best where you establish a dialogue and are able to discuss the issues directly in a controlled and comfortable environment.  We do everything we can to ensure that the venue is safe, comfortable and the environment non-judgmental.  In most cases, we meet with each of you separately before commencing a meeting together.  In summary the process can be tailored to your needs and what works best for you as a couple. 

Can my solicitor be present?

Yes – solicitors can be present in mediation although this is not usual.   Even if legal advisers are not present, most clients tell us that it is helpful to take legal advice before and between sessions rather than during the mediation itself. If this is something that is of interest we can discuss this with you and your solicitors.

Can other advisers be present, e.g. my accountant?

Yes – if you both agree.  Sometimes this can be helpful if there is a particular issue to be discussed and explored.  Depending on the issues involved a pension expert, independent financial advisor or accountant could be involved in one or more of the mediation sessions.  It really is a question of what works for you and what is relevant. 

How long does it take?

Each individual mediation session tends to take 1.5 to 2 hours, but we will be guided by you.  Overall, much will depend on the complexity of the issues involved and how readily an agreement is reached.  Some clients resolve matters in a single session whereas most can take a number of sessions to deal with the matters at hand.

What form does the “agreement” take and will it be legally binding?

Any agreement discussed is not binding upon you as it is subject to both of you having independent legal advice. If a proposed agreement is reached the mediator will prepare documentation which sets out the proposed terms of the agreement and provides a clear understanding and record of what has been agreed between you. Should you wish, this can be passed to your solicitor, who can then draft any relevant Court Order or agreement, based on that documentation. If an agreement is made into a Court Order and approved by a Judge, it will at that point become legally binding.  

What happens if we’re unable to reach an agreement?

In our experience, the vast majority of people are able to reach an agreement. However, if you are unable to reach an agreement in mediation, you are still able to negotiate directly or via your solicitors and ultimately, you can make an application to the courts or via a privately chosen arbitrator.

How much will it cost?

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Call Redmans today to discuss your employment law matter

Call Redmans on 020 3397 3603 or email us at enquiries@redmans.co.uk to discuss your employment law matter.

Alternatively, you can call Chris Hadrill, the partner responsible for the employment department, on 020 3397 3601 or email him at chadrill@redmans.co.uk.

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    Please feel free to discuss your own position and concerns. Contact your nearest office on:

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    Testimonials

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    269 Reviews

    Sue W

    The people at Redmans talk to you with respect and make you feel like they take your situation personal. They clearly care and are extremely professional. I have recommended Redmans to many people.

    Posted 3 days ago

    Anonymous

    Redmans Solicitors were consistently prompt, efficient and professional from the start of my reaching out to them for support in relation to contentious negotiations of an employment matter that continued for almost two months resulting in a positive settlement agreement. Chris Hadrill was diligent, thorough, empathetic and objective in his advice and guidance, showing deep and broad knowledge of the law and legal processes plus extensive practical experience in handling complex matters, resulting in clear and pragmatic advice in ambiguous circumstances that resulted in a very good outcome. I fully recommend Chris Hadrill and Redmans Solicitors! I have made this review anonymous purely because of the confidentiality obligations in the settlement agreement concluded.

    Posted 1 month ago

    Michelle W

    Redmans solicitors provided legal support and advice for a settlement agreement. Excellent customer service, very professional. The senior associate solicitor kept me updated throughout the process, showed empathy and the agreement was signed-off / completed within the agreed timeline.

    Posted 1 month ago

    Mark W

    Redmans Solicitors were extremely professional and helpful! Chris Hadrill handled my case and was an amazing help! His guidance, advice and understanding to my redundancy settlement were always clear, concise and very helpful and I am very grateful to him, and glad I found Redmans to help with my settlement. I highly recommend them!

    Posted 1 month ago

    Alison M

    Very happy with the advice I received

    Posted 1 month ago

    Margaret A

    I found everything about the company to be extremely professional and efficient. During my initial contact with Chris, he listened well and was reassuring, so I felt confident that my case would be well handled. Caroline was excellent at explaining all the legal points and answering my questions, as well as being very supportive and understanding throughout the process. I would definitely recommend this company.

    Posted 1 month ago

    Sanja K

    Very efficient and professional service.

    Posted 1 month ago

    Anonymous

    I found the advice I was given by Redmans Solicitors to be clear and useful and found the solicitor on my case to be both knowledgeable and approachable.

    Posted 1 month ago

    Karen T

    Great service. Thank you.

    Posted 1 month ago

    Anonymous

    Excellent service from Chris & Mel Chin. The best outcome was achieved from the redundancy process. They were extremely thorough, listened carefully and acted swiftly on my behalf. I highly recommend Redmans Solicitors

    Posted 1 month ago

    Shanine M

    Excellent service, thank you so much!

    Posted 1 month ago

    Anonymous

    I found Caroline and Chris very Helpful and provided excellent service. Caroline especially provided great legal advice and made me feel at ease with the whole process. I would highly recommend them. Thank you!

    Posted 1 month ago

    Gayle B

    Excellent company very professional would definitely recommend

    Posted 1 month ago

    Alex K

    Redmans provided an excellent service, timely and effective. Will definitely recommend.

    Posted 1 month ago

    Anonymous

    Great job done on my employment law

    Posted 1 month ago

    Dominica S

    Caroline & Chris were very prompt and efficient.Very happy with the service and will definitely recommend Redmans Solicitor to everyone !

    Posted 1 month ago

    Sandra K

    If you are looking for a group of solicitors who are Professional, Caring and on point, then look no futher than Redmans. I was literally hand held through out my case. Can not find fault with this company, very happy with the result and the service i received. Would highly recommend Redmans.

    Posted 1 month ago

    Anonymous

    I found dealing with Redmans a pleasure. I got to speak to someone quickly, the advice was profferred promplty and the service was not 'pushy'. In addition, the administration was excellent. What more could you ask for?

    Posted 1 month ago

    ALISDAIR L

    Redmans did a brilliant job regarding my redundancy agreement. I miss read an extra charge which wasnt the case so doing a new review to clarify. I would recommend Redmans for any employment law issues you may have.

    Posted 2 months ago

    Christos G

    Great legal advice and quick correspondence. Very supportive and helpful through the entire process. Thank you Redmans!

    Posted 2 months ago

    Anonymous

    Chris Hadrill advised me on a redundancy settlement agreement. He was very responsive, easy to deal with and gave me good advice at a stressful time.

    Posted 2 months ago