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How Chris Hadrill, a specialist employment solicitor at Redmans, represented a client in settlement agreement negotiations and secured an ex-gratia payment of £15,000 for the client.


Rachel (not her real name) worked as a tailor. During the course of her employment, Rachel formed the view that she was being treated unreasonably by the owner of the business and she was offended by various comments that were made about women and her nationality. She felt like she was being ostracised and marginalized by the owner of the business, and she believed that she was being bullied and harassed.

Rachel was extremely with the owner’s conduct and contacted Redmans to see if she could obtain some specialist legal help. She spoke to Chris Hadrill, the partner in the employment team at Redmans.

What we did

When Rachel contacted the employment team at Redmans she wanted to see what could be done about her situation at work – she loved the job that she worked in and was proud of her skills as a tailor, but she thought she might have to leave the business because of the owner’s conduct towards her.

Chris Hadrill, the partner in the employment team at Redmans, discussed Rachel’s matter with her and helped her with her case.

Chris explained to Rachel that the bulling conduct that she had been subjected to could form the basis for a constructive dismissal claim, and that the comments that had been made about women and her nationality could constitute harassment (under the Equality Act 2010). Chris helped Rachel to draft a formal grievance letter complaining about the conduct that she had been subjected to, and Rachel submitted this. Chris also drafted a formal letter from Redmans to the business (a ‘without prejudice’ settlement letter) putting Rachel’s case and demanding that Rachel be provided with certain benefits for settling her potential Employment Tribunal claims.

The result

After a lengthy period of negotiation spanning over a number of months with the business (and then the business’ solicitors) it was agreed that Rachel would be given a confidential settlement package, including the payment of her notice pay, an ex-gratia (tax-free) payment of £15,000, a substantial sum in respect of accrued but untaken holiday,  mutual confidentiality clauses, a letter of apology regarding the treatment she had been subjected to, and the provision of an agreed reference by Rachel’s employers after she left. Settlement agreement terms were subsequently agreed and signed. It was also agreed that the business would cover Rachel’s legal fees up to £1,000 plus VAT.

Chris Hadrill, the partner at Redmans who assisted Rachel with her case, commented: “If you have been subjected to discriminatory treatment at work, or you believe you have been bullied or harassed, then you should seek legal advice as soon as possible (as the Employment Tribunal has strict time limits in place for bringing claims). In addition to seeking legal advice, it is normally (but not always) recommended that you submit a formal written grievance complaining of the conduct that you have been subjected to – this will normally help to strengthen your claims, with an eye on potential litigation in the Employment Tribunal. However, Employment Tribunal claims are generally the last resort as it is always preferable to see whether a case can be resolved without having to resort to litigation (whether in the Employment Tribunal or otherwise).”


Redmans Employment Team deal with employment matters for both employers and employees, including drafting employment contracts and policies, advising employers and employees on compromise agreements, handling day-to-day HR issues, advising on restructures, and handling Employment Tribunal cases for both employers and employees Call 020 3397 3603 to speak to one of the members of our employment team or email us on enquiries@redmans.co.uk. Redmans have offices in Richmond, Chiswick, Hammersmith, Fulham, Kingston, Wimbledon, Ealing, Kings Cross and Marylebone (meetings strictly by appointment only).

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    Cristina G

    Very professional and reliable. Timely answers, clear and to the point. Always looking for the best for their customers.

    Posted 2 hours ago

    Rob T

    Very professional and on target - highly recommended.

    Posted 2 days ago


    Very efficient service and knowledgeable solicitors.

    Posted 2 days ago


    Excellent response time from first contact. Quick and easy completion of documents required. Fast response to any queries I made.

    Posted 3 days ago


    Redmans Solicitors did a great job and were very professional at all times. Would definitely recommend.

    Posted 2 weeks ago

    Gary P

    All good advice, prompt and efficient

    Posted 1 month ago


    Excellent advice and customer service.

    Posted 3 months ago

    Aneet G

    I would definitely recommend Redmans. Very impressed with service provided. They were extremely proactive in handling my case which made things easier for me. Provided sound advice and resolution. Special credit for this goes to Chris who dealt with my case with great determination and consideration.

    Posted 3 months ago

    Fern M

    Very efficient and friendly

    Posted 3 months ago

    Neville S

    A professional and friendly service, which I would highly recommend.

    Posted 3 months ago

    Daniel T

    Extremely helpful and made a bad situation much more manageable. Where other solicitors seemed disinterested in my situation Redmans immediately made me feel like it was a team effort to achieve a more favourable outcome

    Posted 3 months ago

    Paul T

    Excellent, quick and informative. Chris was a real star and gave me confidence during the uncertainty if a redundancy settlement.

    Posted 3 months ago

    Marina E

    Felt in very capable hands was listened to and given excellent advice. Would not hesitate to recomend and use again if needed.

    Posted 3 months ago

    Rosa B

    Fabulous service all round.

    Posted 3 months ago


    Redmans were quick to respond to my enquiry and dealt with my case professionally and personably. I received sound advice and was put at ease by Chris Hadrill, Partner.

    Posted 3 months ago

    Alkhas K

    Excellent service.

    Posted 3 months ago

    Mathias G

    Contacted them regarding my end of employment agreement. Chris Hadrill dealt with it and was done and handed back to employer same day more than happy with there service.

    Posted 4 months ago

    Mark W

    Most professional from start to finish offering very a personal service. Most impressive and quick when dealing with the matters in hand.

    Posted 5 months ago


    Posted 5 months ago


    I am very glad I came across Redmans Solicitors. Fantastic service!

    Posted 5 months ago


    Fantastic communication, always happy to answer queries, highly recommended.

    Posted 5 months ago