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How Chris Hadrill, a specialist employment solicitor at Redmans, represented a client in a case of bullying and harassment in the workplace, securing a settlement of almost £100,000 for the client.


Tessa (not her real name) worked for an energy company. She suffered from a number of mental impairments (including bipolar disorder) and became unhappy at work after perceiving that she was being bullied and harassed by her colleagues because of issues caused by her mental health impairments – this included a failure to adjust their expectations and attitude towards her (to account for her mental health impairments), complaints being made when Tessa took medication at her desk, and failing to deal with Tessa fairly when she suffered a bipolar disorder relapse.

Tessa was extremely concerned with the organisation’s conduct and contacted Redmans to see if she could obtain some specialist legal help. She spoke to Chris Hadrill, the partner in the employment team at Redmans, as well as Sacha Barrett (Senior Associate in the employment team).

What we did

When Tessa contacted the employment team at Redmans she wanted to see what could be done about her situation at work – she was incredibly stressed by the organisation’s conduct towards her and wanted to see how the situation could be remedied. Tessa was convinced that the only option available to her was to leave the organisation so that she could remove herself from what she found to be a toxic environment.

Chris Hadrill, the partner in the employment team at Redmans, discussed Tessa’s matter with her and helped her with her case.

Chris explained to Tessa that the bulling conduct that she had been subjected to could form the basis for a constructive dismissal claim, and that the organisation’s conduct towards her relevant to her mental health impairments could constitute disability-related harassment, a failure to make reasonable adjustments, and discrimination arising from disability.

Chris and Sacha helped Tessa to draft a letter of complaint (also known as a grievance letter) setting out her concerns regarding the conduct that she had been subjected to. Chris and Sacha also drafted a formal letter from Redmans to Tessa’s employer (a ‘without prejudice’ settlement letter) setting out Tessa’s potential claims and the value of settlement that Tessa was seeking in order to settle her claims (as well as various other benefits such as the payment of her legal costs and the provision of a reference by the organisation to a prospective employer).

The result

After a short period of negotiation spanning over a number of months with the business it was agreed that Tessa would be given a confidential settlement package, including the payment of her notice pay, an ex-gratia (tax-free) payment of almost £80,000, a substantial sum in respect of accrued but untaken holiday,  mutual confidentiality clauses, the payment of a substantial sum towards Tessa’s legal costs, and the provision of an agreed reference by Tessa’s employers after she left. Settlement agreement terms were subsequently agreed and signed between Tessa and her employer.

Chris Hadrill, the partner at Redmans who assisted Tessa with her case, commented: “If employers bully and harass employees in the workplace then they potentially face time-consuming and expensive Employment Tribunal claims from the relevant employees. In this case, Tessa’s employer failed to carefully consider the impact of her bipolar disorder on her ability to undertake day-to-day activities in the workplace, and she was also subject to unnecessary and discriminatory comments regarding her taking medication in the workplace. Although settlement terms were agreed with her employer, Tessa should not have been subjected to this conduct in the first place.”


Redmans Employment Team deal with employment matters for both employers and employees, including drafting employment contracts and policies, advising employers and employees on compromise agreements, handling day-to-day HR issues, advising on restructures, and handling Employment Tribunal cases for both employers and employees Call 020 3397 3603 to speak to one of the members of our employment team or email us on enquiries@redmans.co.uk. Redmans have offices in Richmond, Chiswick, Hammersmith, Fulham, Kingston, Wimbledon, Ealing, Kings Cross and Marylebone (meetings strictly by appointment only).

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    4.81 Average

    313 Reviews


    Sacha was very thorough and very helpful, with great advice on when to act and when to wait on my case.

    Posted 2 days ago


    I have been very pleased with the support I got from Redmans Solicitors on my case with my employer. Caroline has always helped me to put things in perspective and showed me different scenarios ultimately to help me taking the right decision. She was very professional and always available when I needed, and at the same time also emphatic which I found also really important to establish a strong relationship. Will definitely recommend!

    Posted 4 days ago


    Prompt and efficient response to my enquiries. Excellent negotiating skills with my employer which considerably improved the terms of my settlement agreement.

    Posted 4 days ago


    Very quick and professional service , Rana was very helpful

    Posted 5 days ago

    James G

    Very professional, knowledgeable and kept me informed at every stage of my case. I would highly recommend Redmans.

    Posted 6 days ago

    Pravina P

    Chris was really good and help solve my issues with current company. I would recommend him to anyone.

    Posted 1 week ago

    Paul L

    Sacha was extremely helpful in my matter. I would not hesitate you use Sacha or Redmonds again. Everyone was very helpful.

    Posted 2 weeks ago

    Monique N

    I had Mel Chin helping me with a settlement and she was very professional and reliable throughout my case. Mel provided me with a good understanding of what was happening and gave suggestions on routes I could take. My case was resolved and closed promptly although the opposing side were very difficult to deal with. A very big thank you to Mel and Chris.

    Posted 2 weeks ago

    Jackie C

    My first ever experience needing the services of a solicitor; cannot speak highly enough of Mel and Chris’s personable, reassuring and straight to the point advice in dealing with my settlement agreement. They put me at ease during an extremely stressful time. I am equally as happy with the outcome, as l am their professional services.

    Posted 3 weeks ago


    Really happy with the service. All very efficient. Mel rattled through things very fast, however was great whenever I needed to stop and ask a question! Would definitely return to Redmans if I ever needed Legal advice.

    Posted 3 weeks ago

    Peter F

    Very helpful and clear advice, would highly recommend.

    Posted 3 weeks ago

    William A

    Second time I have had to use Redmans. They did not disappoint. They are fast , efficient and friendly. I have already recommended them to friends and colleagues. I hope I dont have to use them again but if I have to , they are the solicitors for me.

    Posted 3 weeks ago

    Fleeta C

    Great service with tantastic communications. The solicitor responsible is extremely knowledgeable and was responsible for bringing a timely and desired solution.

    Posted 3 weeks ago

    Veronica M

    Extremely helpful, starting from a request for advice at very short notice, to dedicating time for me to understand and review all documents thoroughly.

    Posted 3 weeks ago

    Sophie R

    Very efficient and professional service. Chris was very empathetic, knowledgeable and personable. Highly recommended.

    Posted 1 month ago

    Melanie M

    Very happy with the detailed advice provided from Redmans. They also helped me to secure a higher settlement than originally offered by my employer and were extremely diligent. I first spoke with Chris at relatively short notice and then Sacha dealt with my case. Would definitely recommend and use again in the future if needed.

    Posted 1 month ago


    Redmans helped me with a work related issue, which was resolved quickly and professionally. I would definitely recommend this company.

    Posted 1 month ago

    James F

    Great people, really friendly and professional helped with everything that I needed.

    Posted 1 month ago

    Anusha S

    My case was handled by Sacha who was very thorough and helped me to achieve a good outcome with my employer. Sacha was very personal, professional and helped me during quite a stressful time, so I am hugely grateful to her and to Redmans. This was my first time engaging with a law firm so I wasn't sure what to expect but I can definitely say that it was a good experience overall and I ended up better off due to having the help of an experienced and proactive solicitor on my side.

    Posted 1 month ago

    Diane P

    So grateful that I contacted Redmans to deal with my Redundancy Agreement. Everything from the initial call to the completion of the matter was professional, efficient and effective. I was listened to, had everything explained simply and kept informed of every step. I received super advice and the costs were very competitive. I would highly recommend them to anyone seeking similar help. First class service - thank you

    Posted 1 month ago

    Chris L

    It was a very efficient and effective service - Would recommend.

    Posted 1 month ago