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In this article Chris Hadrill, the partner in the employment department at Redmans, examines how submitting a grievance can assist an employee in negotiating settlement agreement terms

What is a grievance?

A grievance is, essentially, an explanation of complaints that you have (in this context, in the workplace). A grievance can be formal or informal, submitted in writing or verbally.

An ‘informal’ grievance is normally (although not always) verbal in nature, in that you will generally be explaining your complaints ‘informally’ to your line manager (or appropriate third party) with the understanding that these complaints will be acted upon.

A ‘formal’ grievance will generally (although, again, not always) be a last resort for an unhappy employee, as it will generally mean that the employee will submit in writing a formal document detailing what they are complaining about and how they want their complaints resolved.

How can submitting a grievance help you?

Submitting a grievance, whether formally, or informally, can achieve the following results:

  1. It will serve as a contemporaneous statement of exactly what problems you have been experiencing – this can be helpful not only in the context of resolving your grievance but can also assist in negotiating settlement agreement terms or as evidence in a claim to the Employment Tribunal
  2. It will notify your employer that you have specific complaints about aspects of the workplace, which can often be helpful for employers (as it will allow them to resolve workplace conflicts and make the workplace a more welcoming and productive environment)
  3. It can help to leverage a settlement agreement

What impact can submitting a grievance have on your ability to negotiate a settlement agreement?

Submitting a formal written grievance can often have a positive impact on your ability to negotiate settlement agreement terms for the following reasons:

  1. It will lay down a version of events that you can rely on when arguing about your potential claims
  2. It will signal to your employer that you are serious about pursuing your complaints, whether internally through your employer’s grievance process or, alternatively, externally through an Employment Tribunal claim
  3. It will give your employer (or their legal team) the ability to analyse what potential claims you may have and the risk that they fact in you bringing such claims
  4. Dealing with a formal grievance will often be viewed as an extra administrative burden by employers, and avoiding this burden is often a factor for employers when deciding to offer settlement agreements – this normally isn’t the sole factor but often plays a part (whether minor or major)

Top tips for using a grievance to negotiate a settlement agreement

If you’re considering submitting a grievance to your employer in order to assist you in negotiating settlement agreement terms then

  1. Consider also submitting a ‘subject access request’ with your grievance so that you can force your employer to give you information which could be helpful to you in pursuing your grievance process, negotiating settlement agreement terms, and/or pursuing an Employment Tribunal claim, as relevant
  2. Be clear and concise when drafting the grievance and concentrate on relevant points – the clearer your grievance is, generally the more likely it will be taken seriously
  3. When you have submitted your grievance, approach your employer to propose settlement agreement terms – taking a pro-active approach to negotiating a settlement agreement can often be helpful

About

Redmans Employment Team deal with employment matters for both employers and employees, including drafting employment contracts and policies, advising employers and employees on compromise agreements, handling day-to-day HR issues, advising on restructures, and handling Employment Tribunal cases for both employers and employees Call 020 3397 3603 to speak to one of the members of our employment team or email us on enquiries@redmans.co.uk. Redmans have offices in Richmond, Chiswick, Hammersmith, Fulham, Kingston, Wimbledon, Ealing, Kings Cross and Marylebone (meetings strictly by appointment only).

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Brittany

I was very grateful for Redmans to treat my case with respect and discretion. At the time, I was very new to London and it was meaningful to have someone on my side and win the case for me. Without any doubt, I would definitely recommend Redmans Solicitors to anyone who is in need of it.

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Jake L

Chris is very professional and calm. Very attentive and patient, been a positive experience having Chris represent me, and would recommend him.

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Anonymous

Excellent service. It was a pleasure to work with Chris H, who is brilliant at what he does and very efficient. Their Senior Associate Rana T. is also very knowledgeable and resolves any queries speedily and efficiently. My issue could unfortunately not be resolved, but that was due to my employer and not the firm. Redmans however did all they could. I would definitely recommend them.

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Anonymous

Very pleasant and quick to deal with. Mnay thanks.

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Anonymous

Easy to get hold of. Quick.

Posted 3 months ago

Owen J

Very helpful, efficient service.

Posted 3 months ago

Anonymous

I am very lucky that I worked with Mr. Chris Hadrill and he managed my case very progressively with an analytical approach and trustfully. Of course with a very positive result. I strongly recommend Mr. Hadrill to any one seeking for a successful result from a highly qualified solicitor.

Posted 3 months ago

Kulbir S

Amazing, quick friendly service from Chris from the start and Caroline. They made me feel at ease during a difficult time, they understood and advised accordingly and I am really happy with the outcome of my case. Will always advise anyone who needs legal advice to contact Redmans, I’m so glad that I did and can confidently say I don’t think any other firm could have handled my case any better. Well done guys, wish you all the best and please keep doing what your doing, simply the best!

Posted 3 months ago

Mark A

Excellent service - rapid and “to the point” advice given to ensure meeting the target time frame

Posted 3 months ago

Anonymous

Chris Hadrill kept me sane during the negotiations with my employer. He was courteous professional and he cared about doing the best he could for me. I will use Redmans again if ever I need an employment solicitor. Excellent service.

Posted 3 months ago

Muhammad Z

Awesome services. Professionals at their best .

Posted 3 months ago

Anonymous

Thanks for the advice and for negotiating a good outcome. Good to have the support at a very stressful time

Posted 3 months ago

Chloe F

My solicitor at Redmans was very helpful and efficient. Really pleased with the smooth service.

Posted 3 months ago

Anonymous

Chris was absolutely excellent. Clear and concise, offering sound advice.

Posted 3 months ago

Tim O

Experienced and competent advisors

Posted 3 months ago

Rachel A

Quick and expert assistance. I would highly recommend Chris for any of your legal needs.

Posted 3 months ago

Joe S

I was very happy with the service provided by Chris and the team at Redmans Solicitors. I felt very comfortable discussing all matters with Chris and am very grateful for all the help and guidance I was given throughout the whole process. I would definitely recommend Redmans Solicitors to friends and family!

Posted 3 months ago

Anonymous

I had a very good experience working with Chris Hadrill during a difficult and emotional time. This held true from the moment I spoke to him on the phone, to the end of the process. Overall, he was attentive, professional and highly supportive. He provided sound advice and clarity. It was the reviews that led me to Redmans! I was very happy to know they were all true. I highly recommend working with Redmans Solicitors. Thank-you to the entire team!

Posted 4 months ago

Anonymous

Good service

Posted 4 months ago

Anonymous

Excellent professional service. Highly recommend.

Posted 4 months ago

Rob O

Very prompt response and I could not fault the service. My solicitor listened carefully to the details of my case and I felt very confident in the advice I was offered. All emails and work done on my behalf with my former employer was of the highest standard and Redmans helped take a lot of the stress out of the situation for me.

Posted 4 months ago