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In this article Chris Hadrill, the partner in the employment department at Redmans, examines how submitting a grievance can assist an employee in negotiating settlement agreement terms

What is a grievance?

A grievance is, essentially, an explanation of complaints that you have (in this context, in the workplace). A grievance can be formal or informal, submitted in writing or verbally.

An ‘informal’ grievance is normally (although not always) verbal in nature, in that you will generally be explaining your complaints ‘informally’ to your line manager (or appropriate third party) with the understanding that these complaints will be acted upon.

A ‘formal’ grievance will generally (although, again, not always) be a last resort for an unhappy employee, as it will generally mean that the employee will submit in writing a formal document detailing what they are complaining about and how they want their complaints resolved.

How can submitting a grievance help you?

Submitting a grievance, whether formally, or informally, can achieve the following results:

  1. It will serve as a contemporaneous statement of exactly what problems you have been experiencing – this can be helpful not only in the context of resolving your grievance but can also assist in negotiating settlement agreement terms or as evidence in a claim to the Employment Tribunal
  2. It will notify your employer that you have specific complaints about aspects of the workplace, which can often be helpful for employers (as it will allow them to resolve workplace conflicts and make the workplace a more welcoming and productive environment)
  3. It can help to leverage a settlement agreement

What impact can submitting a grievance have on your ability to negotiate a settlement agreement?

Submitting a formal written grievance can often have a positive impact on your ability to negotiate settlement agreement terms for the following reasons:

  1. It will lay down a version of events that you can rely on when arguing about your potential claims
  2. It will signal to your employer that you are serious about pursuing your complaints, whether internally through your employer’s grievance process or, alternatively, externally through an Employment Tribunal claim
  3. It will give your employer (or their legal team) the ability to analyse what potential claims you may have and the risk that they fact in you bringing such claims
  4. Dealing with a formal grievance will often be viewed as an extra administrative burden by employers, and avoiding this burden is often a factor for employers when deciding to offer settlement agreements – this normally isn’t the sole factor but often plays a part (whether minor or major)

Top tips for using a grievance to negotiate a settlement agreement

If you’re considering submitting a grievance to your employer in order to assist you in negotiating settlement agreement terms then

  1. Consider also submitting a ‘subject access request’ with your grievance so that you can force your employer to give you information which could be helpful to you in pursuing your grievance process, negotiating settlement agreement terms, and/or pursuing an Employment Tribunal claim, as relevant
  2. Be clear and concise when drafting the grievance and concentrate on relevant points – the clearer your grievance is, generally the more likely it will be taken seriously
  3. When you have submitted your grievance, approach your employer to propose settlement agreement terms – taking a pro-active approach to negotiating a settlement agreement can often be helpful

About

Redmans Employment Team deal with employment matters for both employers and employees, including drafting employment contracts and policies, advising employers and employees on compromise agreements, handling day-to-day HR issues, advising on restructures, and handling Employment Tribunal cases for both employers and employees Call 020 3397 3603 to speak to one of the members of our employment team or email us on enquiries@redmans.co.uk. Redmans have offices in Richmond, Chiswick, Hammersmith, Fulham, Kingston, Wimbledon, Ealing, Kings Cross and Marylebone (meetings strictly by appointment only).

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Testimonials

4.67 Average

66 Reviews

Anonymous

As with All solicitors advice without consequence but understood and communicated my legal position

Posted 6 days ago

Anonymous

Prompt, professional and excellent service.

Posted 1 week ago

Dominic C

Excellent service, prompt and helpful

Posted 1 week ago

Anonymous

I found Redman’s to be very efficient and got me the best deal available in the short time scale that was available.

Posted 2 weeks ago

Victor L

Very professional. Provided excellent advice on my Settlement agreement.

Posted 2 weeks ago

Anonymous

Professional from start to finish.

Posted 2 weeks ago

Oliver W

Excellent service provided by Redmans, will certainly consider using again.

Posted 2 weeks ago

Melanie H

Very professional and extremely personable service. Thank you very much.

Posted 4 weeks ago

Anonymous

I found Chris to be very approachable and easy to speak with about complex matters. He took action quickly and his updates to me, as his client, were prompt. I would recommend Chris and the team at Redmans without hesitation.

Posted 4 weeks ago

Anonymous

Good advice

Posted 4 weeks ago

Anonymous

Overall happy with the service provided by Chris and Rana.

Posted 4 weeks ago

Anonymous

Chris and Rana provide a great service, very informed, diligent and care about your result, would recommend Redmans

Posted 4 weeks ago

David W

A speedy efficient friendly service, I would definitely recommend Redmans Solicitors for processing Settlement Agreements.

Posted 4 weeks ago

Anonymous

Both Rana and Chris were fantastic. From the first phone call I was confident my matter was in good hands. I was not disappointed. I would highly recommend Redmans. Thank you again for all of your support and advice.

Posted 1 month ago

Federico S

Great advices and communication. Through Redmana I obtained match more than what I thought. Highly recommended

Posted 1 month ago

Tom G

A good and efficient service with the required legal advice provided for a settlement agreement.

Posted 1 month ago

Francis T

The solicitor I used was Chris Hadrill, who I found extremely professional and I felt that he made me feel at ease, considering the subject matter he was assisting me with.

Posted 1 month ago

Anonymous

Chris provided excellent assistance with the negotiation of my settlement agreement. From start to finish, I was consitently updated and advised on the best course of action to take. I would highly recommend Chris and Redmans Solicitors.

Posted 1 month ago

Anonymous

They are busy people but manage well so generally I would recommend them.

Posted 1 month ago

Anonymous

Very efficient and professional service from my first phone call making an enquiry. Timescales of the matter in hand were met and within the agreed budget. Would highly recommend Redmans

Posted 1 month ago

Lisa B

Really very good service, always available to answer questions, provide my with any information I needed to make informed decisions.

Posted 1 month ago